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Apple's response to iPhone glitches is key

As Apple scrambled to fix a software glitch that left some of its new iPhones unable to make calls, some analysts say the company is doing the right thing by quickly acknowledging and apologizing for the problem. (Sept. 25)
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Type: Video

Duration: 1m4s

Dimensions: 854px × 480px 14.27 MB

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Create Date: 9/26/2014 9:28:56 AM

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